New sim

[Jfisherat33]

[Mod edit: Please do not post your mobile number in this public forum. Thanks]

Was promised a new sim card for this number which now has over £20 credit hasn’t arrived to my home address 

can someone do something about this 

James fisher

[Schockwave]

@Jfisherat33 , when did you order your new SIM card, as this can take between 2-5 working days?

[trial812]

• @Jfisherat33 , when did you order your new SIM card, as this can take between 2-5 working days?

Thanks for posting this - I didn’t realize this either … assumed (there’s a thing I should never do) it would be next day to any address in the UK. This is helpful to know.

[Schockwave]

@trial812 , glad I was able to help you, you are welcome.