If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I placed an order for a sim card yesterday on the website. This morning, I received the following message apparently from EE, regarding my order. I followed the link and was connected with a guide who told me I needed to pay a £250 deposit, which he...
Placed an order for a fitbit sense 2 (£150 in the sale) on 3rd Jan which showed as in stock, I selected standard delivery 1-3days. EE sent an invoice & marked the order as completed & despatched 7th Jan. No tracking info sent, no idea which company u...
Hi,I have just placed an order for a new handset but was greeted by a blank screen after placing my order. Upfront payment has been taken but I have not had a confirmation email junk mail folder also checked with no emails.
I was declined for a moth phone and sim but payed a £30 upfront cost but has haven’t received my upfront cost back
I upgraded both me and my daughter from SIM only to Phone and SIM and received two emails with two order numbers, one of which is being delivered today however I have not received any further correspondence regarding the second upgrade other than the...
I need proof of purchase on a contract I had previously
ordered a phone and called custromer services and don't know! checked dpd and chatted on line and it states returned to warehouse. I have looked online and it statesin the dpd warehouse>
EE have sent me a FAKE phone and customer care is absolutely terrible all I am getting told is nothing they can do.
I ordered an iPhone 16 through an upgrade on the 7th of this month, according to the EE tracking it has been dispatched for over a week and yet I have heard nothing from any delivery company about it and all the ee tracking reads is that its been dis...
I ordered a device to be delivered to a store but I’ve had confirmation from DPD that it will be delivered to my home address I won’t home and there is no availability to have it re delivered on a weekend
