If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I ordered a new pay monthly phone yesterday that I was told would be delivered to my EE store today, using the Info to track it just says we cannot track your order etc, why can't I?
HiOrdered a new phone last night as part of an upgrade (iPhone 12 to 14 pro). Have tried to check online tracking today and it says that it’s unavailable - my upfront payment has been taken and ‘credited’ to my mobile bill - and my plan has changed f...
I've just went to upgrade online, everything was fine, I paid my upfront cost and the money was taken from my bank account, but the order for the phone remains in the basket! No order confirmation of any kind, but the money definitely taken! Not sure...
hello it's me Antonio xxxxxxxxxx, can i get one new iPhone 14 pro max.. [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
I have ordered a phone iv received an email saying order confirmed however it says please contact me what’s this for
Hi everyone,I've ordered my phone and a part of my contract with EE is to trade-in my old phone via the freepost return bag. However, there was a problem with addresses and my phone was almost sent to the wrong place. Eventually it got sent to the st...
When can I choose the Samsung flip 5 as the device I want to upgrade
I giving up with this now wasted too much time for EE to answer the phone & NO help for Mickey P customer service person for EE because only can deal with saying to customer to contact digital sales team by phone and able to help you with your order...
Good morning, on Monday I had a delivery of my phone scheduled, which did not arrive. I want to schedule another delivery and I don't know how to do it
