IPHONE PRO MAX DESERT TITANIUM ORDER

[Kate52831]

Good evening, 

I ordered my 16 pro max desert titanium on the 17th and paid outright sim free. I was originally told I would get it on the 20th off the adviser that’s why I placed the order. As you can imagine that wasn’t the case. The only correspondence I have received is that the order has been “acknowledged” and the EE- tracking number you can’t actually track. The app currently says that I will get it when they get the stock but I was just wondering if anyone knew the time frame they waited from the day of ordering before the 20th. 

[Northerner · Accepted solution]

Hi @Kate52831 

You'll need to keep checking EE order tracking, if this doesn't work then you'll need to speak to EE CS on 150. 

Apple own site says 3-4 weeks and it maybe delayed. When your order is due you'll receive a text from EE.

Thanks