Ordered a phone but computer glitch

AshleyRogerson · ‎04-10-2024

I ordered a new phone yesterday my computer glitched on the order page so didn’t get my order number, I’ve had no emails and money been taken from the bank how do I find out what’s going on

Northerner · ‎04-10-2024

Hi @AshleyRogerson

You are best calling EE CS on 150 to establish the status.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

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Northerner · ‎04-10-2024

Hi @AshleyRogerson

You are best calling EE CS on 150 to establish the status.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.