Refund

szymondyinski · ‎04-10-2024

Hello,

Made an order and didn’t get any confirmation email or so.
When finally got connected with someone they told me I didn’t pass checks but upfront payment for phone has been taken and I didn’t receive a refund

Northerner · ‎04-10-2024

Hi @szymondyinski

Any refunds will be about 7 days when your bank releases the payment.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎04-10-2024

Hi @szymondyinski

Any refunds will be about 7 days when your bank releases the payment.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.