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Would like an update on my new phone + contract I've ordered.

Harvodinho
Investigator
Investigator

‎04-10-2024 03:40 PM

I was given the option to upgrade my phone contract for a £0 fee. Once I chose my phone and contract deal (Z Fold 6) and filled out the order, I received a confirmation email stating that it would be dispatched within 1-2 days. However, I have not received any updates to say it has been dispatched. I ordered my new Z Fold 6 on Wednesday early morning, and the website indicated that the phone was in stock.

0 Helpful
1 REPLY 1
Northerner
EE Community Star
EE Community Star

‎04-10-2024 04:46 PM

Hi @Harvodinho 

Have you checked EE order tracking?

https://ee.co.uk/s/apps/appsorder/customer/#/listOfOrders

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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