If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi, I recently upgraded my mobile phone and also broadband and had two returns bags with two different return addresses on which is baffing as to what goes in what bag and to which depot. Ones to Bt/ee returns Yorkshire distribution centre which I w...
Unable to track my order, have been given 2 order references. Does anyone know when these orders should ship?
Hi, I placed an order but then got asked to contact customer services to proceed as you need a few details - I can't call because my phone is broken (hence the need to place an order). Is there another way to do this?
hi, I ordered an iphone 15 pro max titanium 512G phone yesterday, money was taken, but it tells me to call but no one answers what I have to do to approve the order ok
I ordered the new Google Pixel 9 Pro 256MB Rose Quartz a week ago, received an email to confirm my order but nothing else. When is it likely to be delivered please? Thank you in advance.
hi xko******** [mod edit: removed personal details from the public forum]
Hi, I ordered a TV on my account and I got a email confirmation stating its on the way but I can't even track it on my EE app. Also impossible to speak to anyone! It said it will be delivered in 1-3 working days and it stated it was in stock. Very fr...
Just ordered iPhone 15 pro pay monthly but my order confirmation ain’t coming up
What does this mean? Does it mean my order has been accepted because I’ve had no communication and cannot get through on the phone other than this tracking part
Ordered an additional sim plan yesterday online and seemed straight forward. Received an order confirmation but says they need to confirm a couple of things. Spent two days trying to get through and at the point of cancelling everything. For a commun...
