If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi there1) I cannot find live chat is there an issue?2) I am waiting for a replacement sim. No order number given when arranged So I can chase) just email confirmation. Over a week and nothing. Who can I contact. Having to ise my Lebara phone number....
I upgraded my contract yesterday in store and went to collect today. Before leaving my house I checked what ID you would accept. On your website it says I need to bring one of the following: Passport, Drivers liscence or National ID card.Off I popped...
Hi ordered an Xbox on Friday but have had no updates on when it’s coming when I phone up we there is no line to ask about any body can help
Hi I received my upgrade oppo phone yesterday but really not getting on with it, is it possible to return this and order a Samsung instead?
I am currently on a sim only plan after my current contract ended, but was looking at a new phone. Is flex pay the only option for current customers?After going through the process and inputting my annual income, it stated I would pretty much need to...
I just purchased the new iPhone 15 Pro Max on a monthly contract. The money has been taken out, but I still haven’t received a confirmation email. Why could this be ?
Hi,should I get an email from EE when they have received my old device after trading it in? I sent it special delivery and checked the tracking and it was signed for yesterday morning.
Hi I ordered iphone 15 pro max white titanium 256gb on 7th November at point of sale was told 10-15 days now past that anyone else still waiting for this type of phone from around that date ? And is there any update on timescales ????
I have ordered a new phone, the money was taken off my account but I did not receive order number and track number.
