Orders

A place to ask questions about your orders from EE.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Order Tracking: Pay Monthly orders

If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need:   The email or phone number you used to complete your order   Your 10 digit order number   You can find your order number in the c...

van.png
Christopher_G by EE Community Support Team
  • 52633 Views
  • 117 replies
  • 15 Helpful

But confused

Hello, I placed an order, the upfront got taken, I HAVE received an order number (which doesn't work as yet) in an email that's title is for me to call EE? I also don't have a way of communicating outside text currently, which is incredibly hard to d...

return

Hi there, I've not received a pack to return my old phone

Meta Quest 2

Hello all I’ve just placed an accessory order for a meta quest 2, and I was just wondering how long it takes to receive said item (as of yet I have not received any tracking informations or confirmation the parcel has been sent) 

order

I get a text from DPD saying when the phone is being delivered.i stay in.I'm working in the back garden, the gate opens the gate classes. i then get a text with a picture of my garage, the message reads "sorry we missed you"?  They should try walking...

abweaver by Investigator
  • 519 Views
  • 9 replies
  • 6 Helpful

Hi

Hi I applied for contract yesterday can u check the process plz 

Jod7 by Visitor
  • 279 Views
  • 1 replies
  • 1 Helpful

Resolved! Phone

I applied for a contract phone on ee they took £50 out my bank yesterday then turned me down but no mention of a refund help please 

Resolved! Upgrade

Hi i d like to upgrade can you give me price please 

Nafis1 by Visitor
  • 609 Views
  • 3 replies
  • 2 Helpful

Resolved! Order and delivery

I had orders this phone 5th of July and now it is 8th it should have been next day delivery I have check the order tracking and i tells to wait and check my email and sms for updates but I got nothing also it is telling me to call to discuss some stu...

28740657-4E6F-4D94-9E90-6C9C75A811B8.jpeg
juno7171 by Visitor
  • 533 Views
  • 1 replies
  • 1 Helpful

Resolved! Phone order

Hi,   I placed an order on Saturday the 15th of April and  received my email containing the order confirmation number (xkoxxxxxxxxx) , I haven’t received anything since this so I called 150 earlier today and was told someone had closed my order on Su...

Gilbert0 by Explorer
  • 652 Views
  • 4 replies
  • 1 Helpful