Expected dispatch iPhone 16 pro max

Rnma · ‎01-11-2024

I ordered the iPhone 16 pro max 256gb in white titanium on 13th October. Just wondering how much longer before I can expect dispatch? Thanks

Ali_A · ‎02-11-2024

Hi @Rnma

Welcome to the EE Community

Looking at the stock guidance on our website, order for iPhone 16 Pro Max 256gb in White Titanium placed before 14th October had an expected dispatch of 28 days.

If you haven't done so already, I'd recommend downloading the DPD app so that you're kept informed of tracking as soon as we're ready to ship your device.

Ali

View solution in original post

Northerner · ‎01-11-2024

Hi @Rnma

Have you checked EE order tracking:

https://ee.co.uk/help/orders

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Rnma · ‎01-11-2024

Hey.
Yep tracking has looked like this since the order was confirmed

Ali_A · ‎02-11-2024

Hi @Rnma

Welcome to the EE Community

Looking at the stock guidance on our website, order for iPhone 16 Pro Max 256gb in White Titanium placed before 14th October had an expected dispatch of 28 days.

If you haven't done so already, I'd recommend downloading the DPD app so that you're kept informed of tracking as soon as we're ready to ship your device.

Ali