If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I ordered a phone a few days ago now and haven’t heard or received anything?
Yes, but where in the Plans & Subscriptions section? There is no option to view documents.
Hi, Just need to get this off my chest after having one of the most frustrating experiences as a potential customer I can remember.My current mobile phone contract with another provider is coming to an end and after comparing different options I deci...
i have made an order at 12:30 todayi haven’t received a order confirmation and when trying to track my order it says that it is unavailable to get order details at the momenthow can i know that my order has gone through
Hi,I upgraded my phone on 17th Dec for an iPhone 15 Pro. It said usually dispatched in one day, but I still haven’t had anything. Is there an issue with the stock level of these?Thanks!
Hi!I am getting a message when using my XKO code to track my phone saying sorry we can't show your order details right now I have ordered an S23 Ultra in Black 256gb Thankyou
Hi, I do upgrade by phone call and I should Receive the new phone to the ee store!I looked when my email and I didn’t receive any trucking number!
Hi, I have placed an order, paid the upfront cost- received an email to wait for an email for a dispatch. After few hours I recieved a text message saying ““Hi from EE.An error occurred with the order you placed online. Sorry about that. Please call ...
I ordered a new flexi plan today which includes two separate payments. One for the handset and one for the sim. It’s all just switched over now but the handset hasn’t been sent yet. Will I be able to call and change the sim data and keep the phone as...
Why am I being offered this and other online offers?I've called 150 to attempt to get this offer but these offers aren't available and can not be added to my account anyway.apparently, My account will not allow this to happen.Any help or guidance wou...
