If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I've paid for my upgrade but had no confirmation? Its pending out of my account ?!
Ordered a new contract on Saturday, when I try and track an error comes up. This has F&F discount will that delay the order being processed? xkoxxxxxxxxx [Mod edit: Please do not post order numbers on the public board. Thanks!]
I’ve been a loyal customer of EE for donkeys years!Took out a new phone contract and after seeing my next bill, I was shocked at the amount being charged.I think I’ve been over charged, paying the bill could put me in financial hardship!! Extremely w...
Hi, I ordered a SIM card on June 16th as I’m with Plusnet mobile, which is closing. I still haven’t got the SIM card. I have an order number and a confirmation email regarding my order but no sign of it! Everytime I do a live chat they keep saying th...
I recently ordered a new handset XXXXXXXXXXXX but don't know when I will receive from DPD as don't have a contact number to receive a message saying its on its way, is there anything I can do or do I just sit and wait [Mod Edit: Removed the order num...
I ordered a sim only sim on Wednesday avd not received it ,I have had a dd confirmation but when I’ve tried to look for delivery it’s not acknowledged?
Hello, does anyone know if you can upgrade to the same phone?I went sim only when my contract ended last year, it’s since broken and I’d like the same phone again, but I’ve searched and o can’t find it (iPhone XR) can anyone advise me?thank you
