If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi peeps I need the email address for likewise. As having emails from ee saying trade in phone not received. Ee call centre gave me the email address but I wrote it down wrong. I need to send proof of sending via post and the imei number and serial n...
Is there anywhere else to purchase Nreal air or only online? Thanks in advance.
I was wondering why my new phone hadn’t been dispatched and why I am unable to track my order
I ordered a handset and plan upgrade on 8/6/23. On the same day, I ordered an Iceland Pro Case for the upgrade model (iPhone 13 mini). The phone arrived the next day, but the case still hasn't turned up (19/6/23). The order number returns no informat...
Hi I ordered a new sim only contract for my daughter, set up the direct debit got the sim to be delivered to my daughter, no sim received it’s been over a week. How can I chase this it will not give me info when I track the order. When I try to ca...
Hi can someone from EE help urgently.I upgraded my phone last night due to my current phone being on its way out, I chose delivery but now my phone has gotten worse and I’m in desperate need of the new one.can I get the delivery switched to collect i...
I upgraded yesterday my contract and my student discount went through okay on my confirmation email, but I received a text today from EE saying my student status has expired, how do I sort this out?
I Upgraded one of the numbers on my account online. I have a screenshot of what I ordered which said £0 early upgrade fee and £30 upfront. When I paid the bill of £30 it actually charged me £170 with an early upgrade fee. It had said with the contrac...
Hi, I bought a 50incg Sony TV through adding to my contract about six months ago and it's not working properly. It keeps turning itself on and off after 5 to 10 seconds, who do I need to speak to to get it repaired/replaced?
