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When will I receive my iPhone 16 pro max?

Crazybeardman
Explorer

I order mine on the 19yh September but said its in the pre order stage. Nothing been said on when it will be dispatched or shipped. Would love to know how long I have to wait on it. Any help from EE would be greatly appreciated.

12 REPLIES 12
Leanne_T
EE Community Support Team

Morning @Crazybeardman 

Thanks for coming to the community 🙂

Which memory size and colour variant did you pre-order? 

How did you place the order, did you go into an EE Store, over the phone or order online? 

Speak to you soon 🙂

Leanne. 

Hi Leanne_T

It’s a 1tb black edition. Brought it through telephone upgrade sales. Paid £300 for the upgrade.

Leanne_T
EE Community Support Team

Thanks very much @Crazybeardman 

This device is showing as 'Expect dispatch in more than 28 days' 

Once dispatched DPD will be in touch with tracking details for the delivery 🙂

Leanne. 

Same here, ordered 16 pro max 256 gb desert titanium on 20th of September. Since then no any email or messages. I am not even aware , if i am getting my phone. I upgraded through phone call. 

Katie_B
EE Community Support Team

Hello @Suzee24

Thanks for ordering with us. 

I have checked and can see this iPhone 16 Pro Max 256GB in Desert Titanium is available to order, however, to expect despatch within 28 days. 

Katie

I ordered on 20th Sep , the thing is i can't track my order and have't heard anything yet. 

Katie_B
EE Community Support Team

Hi @Suzee24

Once your order begins to progress you will be updated and further tracking information will be provided.

Katie 🙂

Hi what is current dispatch date for iphone 16 pro max dessert tan 256gb

I order an iphone 16 pro max black its says its been dispatched since the 27/10/2024 ive been waiting with no updates from ee how long do i have to wait ? As ive got no phone now until this one comes.