If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi I want to cancel my sim order which was placed by mistake
I recently ordered a phone from EE and the item was confirmed and I was given confirmation of the order and told it would be arriving today but upon looking at the DPD tracking it said it had been returned to co-signer and it was heading back to EE w...
Been sent a message with a link to view a document about my new phone I'm about to receive. I click on the link it takes me to EE website but there's no document. Can anyone help
Hello,My Name Is Sahej Khanna, I just ordered a iPhone 15 pro On a monthly basis contract and I just gave the upfront amount £100 by my card and didn’t received any information about the order that has been placed or not but my money has been deduct...
I placed an order to be delivered to my workplace as I spend most of my time there! Had notification from DPD on the day of delivery with time slot and then I get a notification to say delivery had been refused and it was being returned to EE. This...
OK so I'm expecting delivery of my phone today but not had any communication from ee regarding the pin I need to give to the driver when or where will I get this
I made an order that was not approved for my credit but the money that was charged from my accounts was not returned to me and it has been more than 3 days.
Hello, please tell me, I placed an order for a phone and SIM, but changed my mind, how can I cancel the order and return the deposit of 30 pounds?
I ordered my upgrade last week and I’ve had confirmation email but delivery date as yet and after reading comments on here I see there could be a 28 day delay which is fine but I’m worried about having to return my current device before the 9th Octob...
" Sorry, we can't show your order details right now " Upgraded a month early, had the confirmation email but that's it
