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Community Activity
Does Smart Hub Pro password require special character?
I'm just about to join EE and will be receiving the new Smart Hub Pro with wifi 7 during the week.To get ahead, I planned to change my current BT router's SSID to <mynewssid> and a correcthorsebatterystaple-style passphrase.Then, when the EE Smart Hu...
Lost TV channels
I have just switched from BT to EE and have now lost a number of channels I used to watch. Can anyone explain why this is?
Roaming in EU
We are in Portugal and can't make mobile calls back to the UK. We have Roaming on our contract and our mobile data is on. We are automatically connected to NOS but have tried MEO and Vodaphone manually with no joy. Whatsapp and messenger are both OK....
Smart Hub Pro Hairpin NAT
Is it possible for the Smart Hub Pro to have hairpin NAT allowing external IP calls from inside the network. Just with previous routers on Virgin Media this was possible. Allowing me to seamlessly use my CCTV inside and out of the network.
EE account from self employed to student
I'm a international student I was start my sim contract on November 2024 with EE that time I was new in this country and due to a language barrier my account was created is a self employed last day I visited the EE store to upgrade the contract but a...
Poor ethernet performance
Hi allI’ve noticed recently I get much higher speeds over WiFi than I do Ethernet which I find strange (tested with a 2.5gb port laptop, get about 600mbps max) . I’ve had a look at the technical log and it seems Ethernet port 2 seems to go up and the...
Mobile Phone order
I have ordered an Iphone 16 pro max EE no Frills unlimited on the 24th of April. I have received an email confirmation only but have not received any further information about when my phone will be delivered. I have tried to track the order but it do...
Power of Attorney
Not happy with the service at EE. Just tried for the last hour to talk to somebody about registering as my Father in Laws power of attorney and they didn't have a clue. This website is now useless, it used to be easy to talk to someone online or via ...
EE Tv on mobile devices
We have just moved to EE TV and can’t seem to be able to watch tv on the iPad. It says connect to the tv box which we have but still won’t let us view the program …? Any ideas ??
Sim replacement
I lost my sim
