Orders

A place to ask questions about your orders from EE.

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Order Tracking: Pay Monthly orders

If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need:   The email or phone number you used to complete your order   Your 10 digit order number   You can find your order number in the c...

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Christopher_G by EE Community Support Team
  • 54263 Views
  • 118 replies
  • 15 Helpful

Does anybody know when next shipment of iPhone 15 pro max

Does anybody know when is next shipment of iPhone 15 pro max arriving ? I heard nothing from EE apart from day before release date everything is under control and should deliver on date. Then I phoned 150 to be told I might not even get it til Novemb...

Widdy170 by Explorer
  • 2323 Views
  • 9 replies
  • 3 Helpful

Resolved! Hi

xkoxxxxxxxxxx can u check if my order on the way [Mod edit: Please do not share personal details such as your full order number, as your posts are visible to the public. Thanks!]  

Liverpoo by Visitor
  • 218 Views
  • 1 replies
  • 0 Helpful

iPhone 15 pro max

I ordered iPhone 15 pro max on 21 st when I can receive my device

Sumanth4 by Explorer
  • 251 Views
  • 2 replies
  • 0 Helpful

hello

I ordered a tablet yesterday morning I just want to know wen its coming to my address buy

Phone delivery

Waiting for delivery how long do upgrades take to arrive 

Where’s my order

i ordered a sumsung a34 on Saturday received order confirmation but still no sign of it being delivered when will I get my order as getting fed up waiting for it especially when we upgraded both mine and my daughters phone at the same time and her ne...

Where would you find your pac number

Hi everyone I’m trying to order a new phone but it’s telling me that I need to put in a PAC number and I don’t know what that is or where I would find it please help. 

Jas62 by Visitor
  • 305 Views
  • 1 replies
  • 0 Helpful

Iphone 15 plus

I ordered the Iphone 15 plus on 22nd being told it would arrive no later than the 28th and ive not heard anything at all? Can someone help?

Leah105 by Explorer
  • 256 Views
  • 3 replies
  • 0 Helpful

Anytime upgrade returns pack hasn’t arrived

Hi  I’ve recently upgraded my iPhone via anytime upgrade but my returns pack to send my old phone back hasn’t arrived ???any ideas on how to get it without spending hours on the phone ?it’s been 2 weeks now  Many Thanks  Russ

iPhone 15 Upgrade

I want to upgrade my phone then ask for Wi-Fi payment 

Bukkie by Investigator
  • 252 Views
  • 4 replies
  • 0 Helpful