My order

[Ola495]

I bought the 16 Promax 256GB on contract on the 11th Dec and £30 was deducted from my account but still haven't got a message in my email about my order.

[wakka80]

probably still processing your order maybe, have you tried your junk/spam mail?

[Ola495]

Sure I did already

[wakka80]

have you checked your order on your online account, if not maybe give ee a call 

[Ola495]

I already checked my order still not showing and I gave them a called as
well

[Lesley_W]

Hi @Ola495 

Welcome to our community.

I'm sorry you haven't had an update about this yet, what did our team say when you called?

Lesley

[Ola495]

I was not able to get them through, when I called

[Lesley_W]

Thanks for your reply @Ola495 

I know our team are quite busy at the moment and there may be a bit of a wait, but if you can spare some time, they will be able to look into this for you.

Lesley

[Ola495]

Alright, thanks I really appreciate your concern.