02-10-2024 02:35 PM
I order mine on the 19yh September but said its in the pre order stage. Nothing been said on when it will be dispatched or shipped. Would love to know how long I have to wait on it. Any help from EE would be greatly appreciated.
04-11-2024 09:15 AM
Hi @AbbeyWatt
Thanks for coming to the community.
When the phone is on the way, you'd get a text from DPD with the tracking details. Alternatively if you have the DPD app, you will get a notification in the app.
If you have no phone to receive the text or use the app, you can call our customer service guides from any other phone, and they can check the order to see if there is a tracking number.
Michael
04-11-2024 02:07 PM
I have order New Iphone 16 pro in 128gb on 21 october but still i dont receive my phone i dont have any update about my mobile phone i want to know where is my mobile phone and when i receive my phone.
04-11-2024 02:07 PM
I have order New Iphone 16 pro in 128gb on 21 october but still i dont receive my phone i dont have any update about my mobile phone i want to know where is my mobile phone and when i receive my phone.