The EE Community

Can’t call uk from Portugal

Still unable to make mobile calls out of Portugal on EE, can only receive them

Hi, did you get a resolution to this problem, my husband and I are having the same issue!thanks in advance

Can’t make phone calls!

I’m in Portugal and since the power outage I can’t make any phone calls…WhatsApp calls are fine, email, internet and everything else is fine but I can’t make a “normal” phone call…any else had the same issue/how did you resolve? TIA

Highly unstable Wifi

My wifi has been unstable for a few months now, I get high packet loss and network jittering. I have called up multiple times to EE and they have "sent" engineers to fix it the fault but it is never fixed. They have also tried factory resetting the r...

Refund

Hi, In January, i mistakenly paid a new sim when I tried to top up. I didn’t know what to do so I looked in the forum for advice and found the someone which had the same problem as me, and I answered his message by saying that the same thing happened...

Can’t download my bill or access digital home phone settings

Every time I try to download my bill, it fails or nothing happens. This has been going on for months.Likewise when trying to access settings for my digital home phone

I am currently in Portugal and cannot make calls

I am currently in Portugal and cannot make calls on my mobile iPhone 14 all calls are failing . I have roaming on for eu

phone Color mistake

went to get my daughter a phone on flex pay it was the 16e had to take it back as she wasn’t satisfied I went back to change it and luckily got the 15 plus in black she likes the phone but would like it in pink would it be possible to just change the...

General chat

How you doing guy's.  Anyone want to chat or can anyone recommend any good sci-fi films or series worth watching.  ?