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Upgrade sim only issue

Frank241
Explorer

Hi I am trying to upgrade my sim to another sim only deal but on the upgrade section it is only showing me unlimited high price sim deals? Does anyone know where I can find the standard sim deals at a lower price without unlimited data? Thanks

1 SOLUTION

Accepted Solutions
Ali_A
EE Community Support Team

Hi @Frank241 

Welcome to the EE Community

There should be a tab along the top called "fixed data" which you can select to show the data packages which are not unlimited. 

If you don't find the data package you are looking for you can call Customer Care on 150 from your EE handset where a guide will be able to go through all the options with you. 

Alternatively you can use the online Messaging service through the EE app for live chat. 

Ali

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2 REPLIES 2
Ali_A
EE Community Support Team

Hi @Frank241 

Welcome to the EE Community

There should be a tab along the top called "fixed data" which you can select to show the data packages which are not unlimited. 

If you don't find the data package you are looking for you can call Customer Care on 150 from your EE handset where a guide will be able to go through all the options with you. 

Alternatively you can use the online Messaging service through the EE app for live chat. 

Ali

Thank you Ali