If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
My phone no is *********** My bill today I can see another sim no added and 32 deducted. Please cancel that no. I didn’t use that sim card [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
I placed an order on Saturday 30/11/24 for the new Galaxy S24 ultra and smartwatch. I set up direct debits and paid the upfront amount and although the money has left my account the webpage failed to load to provide an order reference number for me t...
ordered iphone 16 pro max on sunday checked tracking couple hours after ordering its sowing as dispatched. I'm click and collecting I've had all direct debit paper work through email a couple of hours later but nothing else
Hi there,I ordered an Apple Watch 10 with sport loop and 24mth Apple fitness yesterday.EE managed to take the £30 deposit that was required, sent me an email confirming receipt of that payment for the watch but hasn’t sent confirmation of the order n...
I bought an Apple Watch and received the confirmation email. However it’s been a week and it still has not arrived and I have not been provided with any tracking information. I sent an email to the enquiry team yesterday morning and although it says ...
I order an Apple Watch several days ago when ordering it stated it would be delivered in 1-3 days however it’s now been 3 days and it still says processing. I have called two separate EE numbers and no one is able to provide any help or information. ...
Hi, I placed an early upgrade order yesterday evening, I received the order being processed email but I can’t find it on the tracking section of the website.
I was offered an early upgrade with the upgrade fees waived so I took up the offer. It wouldn’t let me submit swap information for my current phone but when my new phone came there was a box to send my old device back in. I am unclear whether I have ...
I upgraded my phone and was told I would receive a trade in pack within the next few days of receiving my new iphone. I was giving 2 weeks to send my phone back. After a week I did not receive a trade in pack so I filled in the online form received a...
