02-10-2024 07:13 PM
Can anyone from EE please help me change my delivery address on an order I placed today?
03-10-2024 10:35 AM
We definitely want to make sure your order goes to the correct address!
If you contact us one of our Guides will be able to help further.
Linzi
01-02-2025 12:40 PM
Can I please change my delivery address as will not be at that address on that day
01-02-2025 01:53 PM
Hi @Frankham
Welcome to the Community.
If you reach out to our team directly they'll be able to help further with any changes you need to make to your order.
Linzi
19-05-2025 04:00 PM
@Linzi_H FYI I just tried to do this, even getting to speak to someone was difficult enough then I was told it's not possible to change the address beyond a small change such as the house number. It might be worth amending the accepted answer here as it's a little misleading.
EE not really offering a fit-for-purpose service in this area tbh.
19-05-2025 06:17 PM
Hi @atothewest
Welcome to the community.
What is the latest with your order? Were our Customer support team able to help at all? Is it the registered address on your account that the delivery is going to?
Chris