Forum Posts

Order Tracking: Pay Monthly orders

If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need:   The email or phone number you used to complete your order   Your 10 digit order number   You can find your order number in the c...

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Christopher_G by EE Community Support Team
  • 52548 Views
  • 117 replies
  • 15 Helpful

Order

I ordered a phone. I received an SMS that there was an error with the order. i can't speak english well. Can you help me with my order?

Murotbek by Investigator
  • 388 Views
  • 5 replies
  • 0 Helpful

Order

"If there’s no delivery date shown, or it says ‘awaiting confirmation’ it means we can’t tell you for sure when to expect your delivery. We’ll send you an update by email or text message as soon as this changes." it has been saying this for almost a ...

Max204 by Visitor
  • 312 Views
  • 1 replies
  • 1 Helpful

PLAYSTATION 5 slim

I Ordered a playstation 5 slim on the 10th of Oct and delivery was estimated 1-3 days, Hence bought from ee specifically. Have been waiting for 5 days and can’t find a way to even track it or even see it on my ee account. No updates apart from the in...

Siya by Visitor
  • 740 Views
  • 1 replies
  • 0 Helpful

Ordered a phone

I’ve ordered a phone but I haven’t had no email or text but they have taken money off of my bank? 

Lovell96 by Visitor
  • 270 Views
  • 1 replies
  • 0 Helpful

Order

I placed an order on the 7-12-23 and I haven’t received anything yet only the email to say it’s placed money taken and an order number. I haven’t received any further updates 

Colette17 by Investigator
  • 351 Views
  • 5 replies
  • 0 Helpful

Ordering I Phone 15 Pro Max 1TB

Hi,I filled online form for I Phone 15 Pro Max 1TB when it comes the time to pay i entered my card details payment hasbeen deducted and form stuck there when i refreshed everything was lost. I did not receive any order number or any details ? What to...

Resolved! No dispatch text message

I ordered a phone on the 7th and still have had no further update since then. When trying to use the order tracker it says sorry it can’t track it right now it is now the 14th

gusthelad by Investigator
  • 468 Views
  • 6 replies
  • 0 Helpful

employment status

i want to apply for a sim only contract what should i fill in under employment status if i am not employed.... if i select other then it is still asking for a start date. 

kkash by Visitor
  • 1589 Views
  • 4 replies
  • 1 Helpful