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Reopen an account

fluency03
Explorer

Hi, my account is shown as closed/cancelled.

Can I still use this account if I order a new Full Works ?

 

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@fluency03  No it’s closed you’ll need to open another account.  If you want to use the same email address you’ll need to call customer support so they can remove your email address from the system so you can open another account with that same email address or you could just use a different email address to open an account. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

@fluency03  No it’s closed you’ll need to open another account.  If you want to use the same email address you’ll need to call customer support so they can remove your email address from the system so you can open another account with that same email address or you could just use a different email address to open an account. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.