Forum Posts

Order Tracking: Pay Monthly orders

If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need:   The email or phone number you used to complete your order   Your 10 digit order number   You can find your order number in the c...

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Christopher_G by EE Community Support Team
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  • 117 replies
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Has my order been accepted or not

I just want to know if my order has been accepted or not I can’t call as no phone to call please can u just tell me my order number is xxxxxxxxxxxx thankyou 

Resolved! Re: Order Tracking: Pay Monthly orders

The wee online tracker thing just says they can't give info at mo. I ordered Tuesday got email saying successful. Wednesday I got email to say my direct debit being set up. And absolutely nothing since so unsure if I've been accepted and waiting for ...

Wong79 by Valued Contributor
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Need help please

Hi I applied for a phone contract yesterday evening I got confirmation email about half hour after that then nothing until this morning to say about my direct debit details being right again no emails since yet I've just come home to find DPD have be...

Wong79 by Valued Contributor
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Phone

I’ve just orderd a phone and they took the payment but I’ve not had a email confirmation and my app crashed on the last page of completing the order but it must have gone through because they took payment 

EE personal whit experiences

Hi everyone I’m just checking all connections just trying to get some things answered for the customer Conpley will be there some make orders from official website and apps but if you want to order from official website or app you can never scam  if ...

Resolved! Order status

I would like to check up on an order placed 

refund

I ordered a phone and they cancelled me. So could u please refund this money.the money was 30 pounds upfront 

Pinky14 by Visitor
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