If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi not received my upgraded handset money taken from account but no phonenot had email with order number so can’t trace order
What do I need to do to get a router delivered to an address different from the one that it will be used at? I have specifically requested this three or four times in the last couple of days - the first one has gone to the address which it will be us...
That title is a bit dramatic, but I ordered a phone a week ago and thanks to various shenanigans, DPD were meant to be sending it to a new address (after prompting from EE). It got as far as the nearest depot to the older address before being redirec...
********** Hi there this is my order number here I placed the order over a week ago and have still yet to receive the device. Can you give me an update please. [Mod edit: Please do not post order numbers on the public board. Thanks!]
I ordered the z fold 6 from ee online shop and was told dpd would deliver today, I received an email in the early hours of this morning saying royal mail would deliver on Friday and it was from carphone warehouse. What's going on? Is this my z fold 6...
Hi.I have ordered an upgrade for my Samsung Watch, and it appears to have been sent to my local EE store rather than my home, however the DPD tracking is showing that they declined the delivery and it is being sent back to EE. What happens from here ...
Where is my orderWhere is my order
I’ve just brought an iPhone 16 pro max in desert titanium and as I opened it I realised I don’t like the coloured much would I be able to swap it for natural titanium same phone ?
Upgraded my phone in a shop whilst getting one for my son using flex pay. Also signed up for broadband. Mine wasn't in stock so arranged for a Pixel 9 pro to be posted I changed my mind before it was delivered as I wanted the XL. Spoke to EE was ad...
