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Order pick up from EE store

maxon_uk
Established Contributor
Established Contributor

‎24-08-2025 01:22 PM

Hey everyone. Is there no longer an option to pick up from the store? I can only see the option to deliver to my address. I want to upgrade my device soon, but because I live in a block of flats and am usually at work during the day, I used to pick up my new phone from the EE store. Now I can’t see that option.

0 Helpful
1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎24-08-2025 02:06 PM

@maxon_uk  You can still pick up from a store but not all stores are available for store pickup.   I can’t select a store that’s about 3 miles from where I live out of town but I can select a store that’s 4 miles away in town.  

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.