Meta quest 3

[wowben666]

I orderd a Quest 3 three days ago but cant track it anywhere it stated that it will be 2-3 days to ship but ive not had any other emails or texts to say where it is or when it will be here. i go to my EE to track a order but it does not work with the ref number it gave me

[Aimingtrude]

I came to ask exactly the same - I ordered on 13th & not showing up on any tracking at the moment. Commenting in the hope I get flagged if you get a helpful answer! 

[wowben666]

Its strange how you cant track it at all and when you go to the help page theres nouthing for gaming stuff only phones and internet so who do you talk to

[Katie_B]

Hello @wowben666. 

Welcome to the community. 

Did you order this over the weekend?

Do you have the DPD app?

If yes, please try entering your delivery and contact information. This will show if your parcel is with DPD. 

Alternatively, our customer care team on 150 will be able to chase this for you. 

Katie

[wowben666]

i did order on the weekend and i just set up the dpd app but i have no tracking number to find where is it all i have is my order number after buying it

[Katie_B]

Hi @wowben666. 

You should be able to search using your delivery address and contact details you provided with your order. 

Katie

[wowben666]

nope i need a refrence number to track it with DPD

[Christopher_G]

Hi @wowben666 

If you speak to our Mobile Care team, they may have a separate reference number that you can use to track through the DPD app.

Chris

[jjonheo]

Its out of stock, even if it says in stock on the website... I ordered it on Sunday (15th), got a text on monday morning saying expected dispatch 1 day, but 2 days later still nothing. contacted EE and the reason I haven't got it yet is because they're awaiting stock due to high demand. They had no idea when it would be back.

[wowben666]

did you order the 128GB or the 512GB ? and i orderd mine sunday but ive not had anything to tell me where it is or when its coming