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Confirmation of change of contract

andydragonuk
Contributor
Contributor

‎23-10-2023 07:45 PM

I am coming up to the end of my contract so selected for a sim only change which seemed to go through by have had no confirmation it’s happened

How can I know it’s gone through?

0 Helpful
4 REPLIES 4
Chris_B
EE Community Star
EE Community Star

‎23-10-2023 08:02 PM

@andydragonuk  Check your spam folder

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
andydragonuk
Contributor
Contributor
In response to Chris_B

‎24-10-2023 09:06 AM

Nothing in spam

no sign on app 

0 Helpful
andydragonuk
Contributor
Contributor
In response to andydragonuk

‎24-10-2023 09:54 AM

And the email arrived

Must have been this post!

0 Helpful
Leanne_T
EE Community Support Team
In response to andydragonuk

‎24-10-2023 11:21 AM

Thanks for letting us know @andydragonuk 

Leanne 🙂

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