If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Just had an SMS to say there is a document re. my upgrade waiting for me and I can view in MyEE , cant see a single thing that relates to any documentation in my EE. Also unable to track my order , so confused
I went for the Quest 3 bundle which comes with games pass and a xbox controller. I had the Quest 3 Monday just gone but no sign of the xbox controller???
I received just one email after submitting my request for a mobile handset+2 years contract. It contained order number.However, when entering order number in ee.co.uk -> help -> orders -> track-mobile-orderI am receiving this message:"Sorry, we can't...
I am an autistic adult I have been told to call 08009563045 about my order too fix an issue however unable to phone people I do not know and am unable too use the relay service as it causes me panic attacks and overwhelm, how am I able to contact EE ...
Joined EE yesterday found a phone and Sim card cut to the end and took the upfront fee and set up direct debit. And now I can’t see anything although the money has gone from my bank
Hi I made an order for sim only after my contract ended and I am still paying full price can you advise before I cancel the direct debit [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
Hi I made an upgrade yesterday and your sending me the wrong colour I asked for I asked for yellow please
Hi,I processed my upgrade about 30 mins ago, the website took the upfront cost but then crashed and I’m quite concerned as I haven’t received an email/text to confirm my upgrade. My app hasn’t updated either, has this happened to anyone else? Is the...
Hi,I am posting here for any suggestions and hopefully to get the attention of some EE staff. I recently ordered 2 monthly mobile services and specifically requested eSIM due to exisiting SIMs that I need to keep active. One of the services was order...
