How do i activate Game Pass

[grift4]

I have just upgraded my contract and add the Xbox game pass to my contract. I revived the text to complete my activation, I follow the link which takes to a page that says something has gone wrong and I need to refresh, I refresh, I get the same page. How do I resolve this? 

[AndyS87]

thank you this worked!

[DOllett]

Thank you @CarperSean, you are the only person I've found that has given actual information. I never received a message from EE. It really feels to me that EE could simply put this link in the More Details pop-up on the Add-ons page on our accounts, it's not exactly difficult.

[Tommy1711]

Have they fixed this happening with me 

[Katie_B]

Hi @Tommy1711. 

Is it the Xbox Game Pass Ultimate you are looking to activate?

Are you using an Android handset?

Katie

[CharlesCarmicha]

Hi,

I am looking to activate Gamepass Ultimate on my account, the subscription shows up in my addons. I have not received a text from EE about the offer so have no links.

I am using an Android Handset.

Thanks

[DOllett]

Thanks to @CarperSean for this:

Go to www.ee.co.uk/xbox and it will link you to the Microsoft website, sign in with your xbox account or create new and then the code for the monthly gamepass will auto fill and you are good to go

[Katie_B]

Hello @CharlesCarmicha. 

Welcome to the EE Community. 

What reports back if you text Xbox to 150?

Speak soon, 

Katie

[CharlesCarmicha]

Hi Katie

It says 

"Hi from EE. Due to huge demand for the Gaming Unleashed bundle we're unable to process your request at the moment. Sorry about that.
The Xbox Game Pass Ultimate and your Razer Kishi controller offer will be available again very soon so please keep checking back over the next week."

No idea what the "Razer Kishi controller offer" is

[Katie_B]

Thanks for checking @CharlesCarmicha. 

I would recommend giving us a call and speaking with our customer care team who can look into this further for you. 

Katie

[Tommy1711]

Hi found out the text you send has the wrong web address on it it's ee.co.uk/Xbox to register not what's sent out