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Pay as you go add ons

Spartangirl1971
Visitor

Evening,

i am an ee pay as you go customer and i noticed when you call 150 to get data add ons the option has been removed.it says call or text options only.when you log onto the site..it only has option for a £20 data add on.

you used to be able to purchase £2..3…5 add ons and so on.this morning I had to speak to a customer advisor to get a data add on…could we have some clarification please?

1 REPLY 1
Northerner
EE Community Star
EE Community Star

Hi @Spartangirl1971 

If you text ADD DATA to 150 what options do you get.

Have you checked the EE app.

Thanks 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.