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Discussion about Mobile services, like roaming, calls, messaging etc

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Resolved! No signal in USA

Hoping someone can help resolve this I purchased the "roam further" add on in the UK, but since arriving in the US have no connection at all (calls or data). Things I've tried to fix this:- turned the phone off and on again- cleaned the SIM card- tur...

Unable to make calls

Hi there, I live in Australia and bought a pay as you go sim whilst in the UK. I am unable to make calls. Can anyone help please? Thank you. Shemaine 

Resolved! Roaming

I am an ee pay monthly customer. I understand calls/texts/data are included in my plan from eu to uk, but is there a charge to receive to ee pay monthly in the uk? I don’t wish my family to incur a charge if I am texting or calling. Thank you 

EE STAFF AND TECH TEAM

I have nothing , but the greatest respect for the Team here at EE. Just like BT , they were able to get the problem ironed out with my BLACKVIEW A95.  I was having difficulty getting my phone to accept my  physical SIM. Thanks to the tech team , beca...

I can now not make standard or wifi calls in Turkey

I have been in Turkey for 7 days and made several standard WIFI calls daily. As of yesterday morning, I was not able to make any calls. Ok, so the hotel has excellent WIFI coverage, and my EE package allows calls from turkey, and signals are in high ...

11661 by • Investigator
  • 1606 Views
  • 7 replies
  • 0 Helpful

Calling German numbers from within Germany

Since noon today (22/07/22) I am unable to call German numbers from my UK EE mobile from within Germany. Until then it had worked well. I have plenty international allowance left and calling customer service gets me nowhere. I really do need my phone...

KaFi by • Explorer
  • 488 Views
  • 4 replies
  • 0 Helpful

Unable to call German numbers from within Germany

Since yesterday afternoon (21/07/22) I am unable to call German numbers from my UK EE mobile from within Germany. Until then it had worked well. From Germany, I can now call UK numbers and I can call French numbers. I can receive calls from German nu...

ThomasEdison by • Established Contributor
  • 1574 Views
  • 8 replies
  • 1 Helpful

In Greece and unable to call 150

Hi, my daughter is in Greece and text to 150 to start roaming won't send. Roaming included as part of her package and roaming switched on for mobile data but she can't get online or make calls/send texts. How does she contact EE if text/calls don't w...

cmars1 by • Visitor
  • 896 Views
  • 2 replies
  • 2 Helpful
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