Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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2$ roam abroad

What if I have the 2$ roaming add on and I need to roam abroad for less than a minute to just load one webpage for example, does it still cost 2 whole pounds? This happened to me today while I was abroad in Austria, I just loaded one quick thing then...

No internet despite strong signal

Hi all,For the last two days my iphone13 has refused to work when it is not near a Wi-Fi signal. I have checked all the usual things, I have a strong 5g signal, and aeroplane mode etc isn’t on, yet still as soon as I leave my home Wi-Fi my phone stop...

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Katlady1 by Explorer
  • 370 Views
  • 1 replies
  • 1 Helpful

Resolved! Re: Roaming

How do you add a 30 day roaming pass for £10?Do i have to remove after 30 days or does it stop automatically?if i add this do i still get charged the £2 every day? thanks

Slt2 by Visitor
  • 443 Views
  • 1 replies
  • 2 Helpful

Limit data in EU

Hi, I will Travel next week to Europe. I using PAYG pack 100 GB data for 30 £. I it’s any limit that I can use in Europe zone or it’s unlimited (like 100 GB inside EU). Thanks for help

mencnar by Explorer
  • 449 Views
  • 1 replies
  • 1 Helpful

No signal in the USA

I am in the USA & have purchased a “roam like home bundle” before starting from the customer team but I have no signal and stuck here Before leaving the U.K. I asked the EE agent & he said Roaming was activated. I cannot make phone calls - send or re...

Roaming doesn’t work in Singapore

I purchased the data roaming pack, enabled roaming with EE, confirmed that it is enabled by SMSing “ROAMING” to 150, roaming and mobile data enabled in my iPhone settings, I even restarted my phone several times, but data roaming STILL doesn’t work a...

PhilC42 by Investigator
  • 3149 Views
  • 14 replies
  • 8 Helpful

Roaming while in Greece

Hi, I'm getting confused and hope someone can clarify whether I can use my free allowance when in greece. I have an 'essential' plan on 2 lines on the same account. One line is used by my daughter.On my account, it shows one plan starting on 26 Nov 2...

barnetman by Contributor
  • 314 Views
  • 1 replies
  • 1 Helpful

Resolved! Roaming not working

I’m in Greece with my family. I’ve bought the add-on for everyone’s phone to work abroad (£2 per day) and texted ROAMING to 150 but none of us has had access to data in the last week. Is there a fix? And can I get a refund for the days without data/a...