Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Calling German numbers from within Germany

Since noon today (22/07/22) I am unable to call German numbers from my UK EE mobile from within Germany. Until then it had worked well. I have plenty international allowance left and calling customer service gets me nowhere. I really do need my phone...

KaFi by Explorer
  • 481 Views
  • 4 replies
  • 0 Helpful

Unable to call German numbers from within Germany

Since yesterday afternoon (21/07/22) I am unable to call German numbers from my UK EE mobile from within Germany. Until then it had worked well. From Germany, I can now call UK numbers and I can call French numbers. I can receive calls from German nu...

ThomasEdison by Established Contributor
  • 1545 Views
  • 8 replies
  • 1 Helpful

In Greece and unable to call 150

Hi, my daughter is in Greece and text to 150 to start roaming won't send. Roaming included as part of her package and roaming switched on for mobile data but she can't get online or make calls/send texts. How does she contact EE if text/calls don't w...

cmars1 by Visitor
  • 879 Views
  • 2 replies
  • 2 Helpful

End of Phone Contract

Just a quick question, though my contract is not up just yet. Once my contract ends, how does my roaming work. At the moment i get free roaming in the EU due my contract was before the July's 2021 date. Would I still keep the same package until I upg...

Ronnie68 by Explorer
  • 2286 Views
  • 6 replies
  • 2 Helpful

Resolved! Turkey holiday sim deal ?

I’m going to Turkey. I got hit with a big bill last time for 4 of us . There’s 3 going this time I need the best deal ? Sim only? Or add on ? Or the Turkcell sim ? Will it work in my phone? It’s EE locked 

Resolved! Holiday to turkey

Hiwe’re going to turkey in a few weeks. Can you pay £2 a day for data , did I see that somewhere or is that not right? thank you 

nicdoc by Visitor
  • 511 Views
  • 1 replies
  • 0 Helpful

Diverting Calls From A Lost Phone

Hi, we have just terminated the contract of one of our employees but they haven't returned the mobile we issued them with. Can we divert the calls from this number and also block outgoing calls without the actual phone itself?