Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Emergency Alert System

The UK Government is introducing Emergency alerts.  Emergency Alerts are a public information service that the Government has developed to alert citizens to emergencies, both nationwide and in their local area, that represent a severe threat to life ...

Sean_D by Former EE Community Manager
  • 7530 Views
  • 0 replies
  • 4 Helpful

EU roaming daily charge

Hi Just want some clarification on EU roaming daily charge after March 2022, will I be charged for 2 £ / day if I only receive calls and text messages from UK? Thanks!  

h_qian by Visitor
  • 600 Views
  • 1 replies
  • 1 Helpful

Eu data roaming stopped working

I've been using preloaded data only sim card (120gb for 12months) in EU country for few months and it's been working perfectly till today. It has connection to the network but doesn't provide internet anymore. Has anything changed or is it temporary ...

bcsz by Visitor
  • 385 Views
  • 1 replies
  • 0 Helpful

EE 150 number not responding

I have been trying to call the EE 150 number but it doesn’t  respond. Anyone else having same problem? Happened a couple of weeks ago when they suspended our account during their ongoing roaming in US problems. Their roaming doesn’t work in US so you...

Roaming St Lucia Major Problems

I am in St Lucia. After a number of calls to 150 and data packs added roaming was working with local network FLOW for a couple of days. Issue was found to be an issue with the account app backend. It would not unblock global roaming. This is not a ha...

Roam Further

It seems i will be able to receive calls and texts for Free when abroad (United States), that's very good news, BUT will it be more expensive for the person in the U.S. who calls me when I am there?

escocia1 by Investigator
  • 228 Views
  • 2 replies
  • 1 Helpful

Roaming charge

So I’m currently in Spain my internet will only work if my mobile data roaming is on. Will I get charged for that?   

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JessyW15 by Visitor
  • 811 Views
  • 5 replies
  • 2 Helpful

Voicemail call failed

I received a text to say I had a voicemail, but when I try calling voicemail it says call failed. I've tried texting VM OFF restarting device and then texting VM ON, but that didn't work. I've also tried dialling 222, but still fails. My voicemail al...

Resolved! Phone call from EE

Hi all, I have just received a call from the 0800 956 6000 number claiming to be a EE advising someone was trying to claim the upgrade on my contract. I advised I hadn't requested and the address supposedly was in another part of the country. When st...

Nutc1 by Visitor
  • 10763 Views
  • 1 replies
  • 0 Helpful

Resolved! EE contact numbers not working

Hi there, I live in the UK and I just upgraded my iPhone. I have been trying to contact EE to ask a few questions but every phone number I can see online for EE customer service doesn’t work, this includes 150. When I try to dial the number and press...

EuroTash by Investigator
  • 1643 Views
  • 2 replies
  • 0 Helpful