Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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Resolved! Help while abroad

Hello, I’m hoping someone can help…I’m in the US for work, I was here last month and my phone didn’t work despite having all roaming on and set up so the tech team were able to reset something to make it work. I’m here again and the same thing has ha...

VE7 by Investigator
  • 523 Views
  • 7 replies
  • 3 Helpful

Fair usage of data in USA

Hi,Our daughter has just gone to the USA to study for 9 months.  Alongside her unlimited calls/texts she has 120gb of data on her plan.I understand a fair usage policy will be in place reducing her allowance to either 15gb or 50gb (depending what pag...

pumpmonkey by Established Contributor
  • 1453 Views
  • 10 replies
  • 4 Helpful

'having problem' with activating roaming in USA

I'm a UK EE customer visiting the USA. I got the text message about roaming being available but it seems to be off under my Parental controls setting (I'm a big boy and I set these myself). When I try to turn it on it waits a few seconds, turns it ba...

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Coverage in US

In Oregon, US and getting very intermittent/no mobile connection even in city/towns. Is this a known problem/issue? Sometimes (but not always) restarting phone helps, but it quickly drops coverage again

No signal abroad

I recently arrived in Singapore and am unable to have any signal on my Iphone and when I try to activate "Enable Roamin" it shows me an error and asks me to text 150 to get more info, which I cannot do as I have no service on my phone... Any suggesti...