Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

How to find out withheld numbers

Hi I’ve been getting some very inappropriate calls from a private number. I want to be able to find out who it is to stop it. Can EE stop it

voicemail issue

i get voicemails but when i press # for callback line disconnects every time...

Resolved! Tracking income call number

Hi, I am trying to find an incoming number that deleted by accident. I believe you will be able to track it for me on your system. It is very important as that is from my elderly parents. But I can not call back. Please can you track it for me. The c...

Receiving international calls when abroad

I have a pre July 2021 contract and travelling to Portugal. Is there a charge for me to receive a international call whilst I'm in Portugal e.g. from Australia or USA

Diverting calls from mobile to landline

I've tried going Settings > Call > Call Forwarding > Always Forward, entering the number I want to forward to ( tried the +44 configuration and the 0 configuration ) but keep getting a message which says 'unexpected response from the network'.I d...

When does my discount finished + leaving EE

Hey! I got a £5 monthly discount because i got broadband with BT and was wondering when will this discount finish. Also would like to know what are the steps to leave EE. And if i am in contract do i need to pay anything? When do i need to let them k...

Resolved! Ireland Roaming Charges Confusion

Hi,Could someone from EE please clarify once and for all regarding roaming charges to Ireland? I don't know why they make this so confusing. I'm fairly new to EE and one of the deciding factors was enabling free data/texts/calls when in Ireland. I li...

Resolved! Using phone abroad in cannarie island

Travelling to USA- can I use my data there?

Hi so I am travelling on holiday to the USA soon and wondered if I can/how To use my data there ? Does any one know much about the pass for £9.50 per month if that’s worth it? Thanks in advance

Phone in US not working for phone calls.

My phone is not working in the US. EE say that there is no reason they can see why it is not working. Everything else including phoning via WhatsApp is working. When I try and call out it doesn’t go through and when people try and call me it registe...