Mobile Services

Emergency Alert System

The UK Government is introducing Emergency alerts. Emergency Alerts are a public information service that the Government has developed to alert citizens to emergencies, both nationwide and in their local area, that represent a severe threat to life ...

Resolved! Data in France

What charges will there be for using data in France?

Help

I need the last 5 numbers I dialled

Resolved! Callin UK from abroad

I can’t find on the website if calling the UK from Portugal will be included in my package, now that the UK is out of the EU?

Resolved! What Add ons to use in the Dominican Republic

Hi... what add on do I need to receive UK voice messages and make calls to the UK whist in the Dominican Republic please. Thanks in advance

Re: Phone doesn’t work abroad

My phone is not working to call out whilst in USA but I can’t contact EE because the live chat button is not appearing for me and my phone will not make any calls. Does anyone know another way to contact EE please? Thanks

Roaming in Zimbabwe

I am in Zimbabwe but my phone can not connect to any net work. This is very distubing because I can not respond to my bank. May you please activate. Acc Number xxxxxxx Phone xxxxxxxxxxx [Mod edit: Please do not share personal details as your posts ...

Have EE changed Swiss roaming?

I have been in Switzerland and suddenly I can't call the UK despite being able to do so a couple of weeks ago. I get a message from EE whenever I am near the border that says "Hi from EE, your plan doesn't include EU roaming but the good news is, at...

Roaming in the eu

I need to speak to someone about fishing charges in the EU and I only get automated service which is useless.

Egypt Hurghada

good morning allwhat is the cheapest way to use my phone on holiday in egyptgoing for ten days,dont want to end up with a huge bill Cheers

Travel package but still can't make phone calls

I bought Travel Package for US and I'm in Florida now and I'm not able to make any calls back to UK - I tried calling both, mobile and landlines, numbers and I can't even call EE customer Service to get help (online chat option is not available at th...