Mobile Services

Abroad call

I have purchased an add on, the 30 minutes from abroad. I am trying to call but i am being told that calls have been barred for this number. I am in Bahrain trying to call a UK number.

Problems with EE In Canada.

Roaming

Hi I can’t get roaming on my phone it says I need to text ro to 150 but I can’t cause I don’t have the credit to do it and I have paid my bill and still can’t text send a message to them 

How come I can’t make calls or text from UAE

I don’t understand to why I can’t make calls or texts as I paid my recent bill so don’t know why it’s been cut off

No service

I’m away on holiday at Greece and I have had no service for 24 hours now and I can’t contact EE as I have no service, my roaming isn’t blocked so does anyone know what I can do? 

Roaming

Hi, I am on PAYS and I am traveling to Spain. So, I need to activate my roaming. However there is no option on my EE account and EE App under account settings to enable roaming. What should I do?

Help!

I have bought the 60 mins from any where roaming add on to use in Morocco. Now im in Morocco and im Not connecting to any network. I desperately need to activate my roaming to receive important work related calls from the U.K. can anyone help? Please...

Text messages verification codes

Hi, I’m not receiving a verification code in order to sign up to an app. I have been advised to check if these messages have been blocked by my provider…please can you advise? Thanks.

Making calls/texts from abroad (EU)

Hello. I can’t make calls or send texts. All account settings and phone settings are set up to enable roaming and calling so I’m not sure what the problem is. Please advise, many thanks.