Mobile Services

Roaming not working in Lanzarote

I'm trying to get my phone to work in Lanzarote (Spain) but nothing is working. I've enabled roaming in the My EE website under Parental and Data Controls and also on my phone (Samsung) under mobile networks. I've tried selecting all the specific net...

Roaming

South Africa

I’m going to be in South Africa for two weeks what is the best way to use my phone without running up a huge.bill?

What the no to listen to your voice messages

Calls

I’m on the EE roam free, can I make calls to a uk landline from the USA 

Roaming not working in the Philippines

I am currently abroad and bought  roaming but wasnt able to use it. Every time i turn it on it says sign in to network. I tried reseting with flight mode but to no success.Also, i bought the roaming with 100GB for7 days twice thinking the first time ...

Contacting EE

I am in the UK. While signed into MyEE, I have been unable for months to use live chat. I write this as I wait interminably on hold for a live person to answer the CS helpline. [Mod Edit: Moved to new thread]

Mobile not receiving texts

Hi, my mobile is receiving texts from EE numbers but not from other networks.

Sending to many texts

So I received this text from another provider and didn't think they could do this if im paying for unlimited texts  We've noticed an unusually high amount of SMS sent within a short time. In alignment with our Acceptable Use Policy, we've placed a te...