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Cannot make calls from France

Recently upgraded plan so that we'd be able to make calls while travelling in France. Well we are here and cannot make calls! Neither can we call or text EE. All settings in IOS prefs and EE app correct. Help!

Resolved! Which of the 24 month sim only plans are 5G ready?

Hi guys. I have been looking at the sim only options for my partner, ideally she is wanting a 5G plan, but am left a bit confused as to which of the 24 month sim only plans would give 5G connectivity.The only mentions on the plan are "Excellent speed...

Fatboy71 by • Ace Contributor
  • 828 Views
  • 7 replies
  • 5 Helpful

Roaming isdues

I’m in the USA I have a 4GEE mobile broadband unit and I’ve paid for the roaming add on but it’s not working or letting me activate on the app - I need this for work purposes whilst I’m over here - does anyone know how to activate it. Cos I’m not a p...

Ellabe11a by • Investigator
  • 466 Views
  • 10 replies
  • 1 Helpful

Ee voicemail

Hi i have put a password on my voicemail and i cant remember it how do i get into my voicemail

Hj2022 by • Visitor
  • 271 Views
  • 1 replies
  • 2 Helpful

How do I leave myself a voicemail?

Until recently I used to call my own mobile number and leave myself a voice message. It was very useful between meetings as a way of taking notes on the key points. However now when I call my number it goes to my voicemail settings rather than otherw...

Barnt by • Explorer
  • 2171 Views
  • 4 replies
  • 0 Helpful

Problem with Roaming

Hello. I have an EE sim card that I cannot use. I bought 50 GB today and I only see 4G but I cannot load any website. What may be the problem? I am not in England but in Germany. ROAMING at 150 does not work. Has anyone had a similar problem?

soldat007 by • Investigator
  • 589 Views
  • 14 replies
  • 2 Helpful

Resolved! Roaming bought £10 for USA doesn’t work here

Help I bought roaming pass for USA and also for my daughters. Theirs work beautifully. Mine will do nothing it won’t connect with providers over here. I’ve struggled with it all day hotspotting if there’s etc.

Resolved! Roaming

I am in Spain and have sent a text to 150 to set roaming, I've had a response to say this has been done. However, in my online account it says that roaming is blocked and I can't change this. I can't make any local calls, my phone says that its calli...

JoBHill by • Investigator
  • 649 Views
  • 7 replies
  • 6 Helpful
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