Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Roaming

Hi how do I contact EE while in Spain. All the numbers keep replaying with NO CONTACT AVAILABLE

Can't send or recieve calls but data works, in USA

I arrived in the US a few days ago, data is working fine but I can not send or receive calls I've been many times in the past 3.5years and never had an issue.

Usage in Australia . I added the roaming pass to 3 lines whist in Aust

I have tried to call you from Australia , I added the roaming pass for 3 months for 3 numbers . Why can I not use my phone as normal for calls etc

WiFi calling not working on one of two sims

I have 2 EE Sims in my S21 Ultra. I get WiFi calling on one SIM, but not the other. Both SIM cards are less than one year old, and WiFi calling is enabled in the phone for both Sims.Any suggestions?

Resolved! Roaming charges

Hey, I activated roaming data pass whilst here in Brazil. Been here for 2 days now, but was under the impression I received the 150mb to use until it ran out. Online it says it’s renewed daily, why is that when I only asked for one roaming pass (150m...

Resolved! Will i be charged extra using my phones in the Netherlands

Resolved! Will I be charged extra to use my phone in usa

Calls abroad

Hello, I am currently in the US and although I can use data, I can’t seem to make calls (not even to voicemail). My roaming is switched on in the settings section of my phone and it’s automatically connected to AT&T, but nothing is working.

Resolved! Hello everyone. Currently move abroad.

Hello everyone . I moved abroad . Trying to keep my ee number active . Told an ee service before i left that i wanna keep number ass pay us you go . Top up twice while leaving abroad . But can't text or call by using my ee number got 50£ in my ee bal...

Resolved! Contacting 150 when mobile roaming turned-off

I had my roaming turned-off, off before departing the UK, however, one of the handsets on my account has been lost and I need to contact customer services to confirm that my handset has been lost and to seek their assistance.