why can't i send pictures in messenger

sonita00
Investigator
Investigator
 
17 REPLIES 17
XRaySpeX
EE Community Star
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Leanne_T
EE Community Support Team

Hi @sonita00 

Can you send pictures using other apps? 

Do you get an error message? 

Speak soon 🙂

Leanne.

Can send pictures to e mail but suddenly not in messenger texts are fine plenty of credit in phone been working fine until yesterday

Sent from my iPad
Leanne_T
EE Community Support Team

Do you get an error message? @sonita00

Is this Facebook Messenger or a different app? 

Leanne.

No no error message yes on Facebook messenger

Sent from my iPad
Leanne_T
EE Community Support Team

Thanks @sonita00

Have you tried deleting the app and reinstalling to see if this works for you? 

Leanne 🙂

yes facebook messenger   no error messages though just does not send text sends but not picture

yes tried this but no change still not sending

Leanne_T
EE Community Support Team

Can you send pictures through any other apps? @sonita00

Have you tried sending to other people on messenger? 

Leanne.