The EE Community

Can i use my Samsung Smartphone with my EE account?

Hi,I have an EE monthly account which pays for my useage of my dumphone, and for my mobile router.Obviously i use the mobile router with my laptop. I never use the mobile router SIM card for phone calls ( i dont even know if i can). The mobile router...

Why am I only getting a dial tone?

HelloI have a PAYG SIM. I rarely use it but I keep it alive by making a chargeable call every 6 months.I have definitely made a chargeable call in the last 6 months (just); I have credit, I am receiving calls and text messages to the number BUT whene...

EE Roaming - Help when abroad with your EE phone or device

If you’re having problems while roaming with your EE phone or device, see the tips below for help. I have not activated roaming before leaving the UK. What do I do? If you have a pay monthly account with a Roaming Pass or Inclusive Extra set up, you ...

Apple Watch Ultra

Hii have just bought an Apple Watch Ultra. Can I add this to my phone contract to share minutes/texts or is a new ‘contract’ needed for it? TIA

Master Socket 5C MK4 wiring

Hello,I have recently ently moved into a small property and have passed the EE activation date for my property. I am FTTC.  However, I have been having issues with set up and two engineer visits to the cabinet and to make sure I set things up right h...

Website never works properly

For a market leading company, the EE website is an absolute joke and has been for as long as I can remember.I've been trying to research various EE product to buy, but keep getting"Oopps, that didn't work, please try later"Error xxxx bad requestError...

Pixel 3 Watch ordering help

Hi Guys.This may make me look silly, but I wish to purchase a pixel Watch 3 so I can use it with my existing pixel phone,one thing troubles me, when the order goes on, it says I need a PAC code, but I thought you only needed that if you was on a diff...

£7.50 a day Unlimited calls & texts. 500mb data. A daily pass. As far as I'm aware text roaming before leaving UK. On arrival EE will send a text with details. 

Recordings ending early

I have changed to a new EE Pro from a previous BT box and the old box used to allow recordings to start a wee bit earlier and finish 5/10 after the show but the new box doesn’t allow that option on settings that I can see and I keep losing the ending...