Mobile Services

EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Resolved! Travel to US. Is Roaming Further the way to go?

We're travelling to the US for three weeks in April. The options are a little confusing. I'll want mainly internet access for navigation. I'll probably make less than a dozen phone calls.Roaming Further seems to make sense but I'm not clear if the mo...

Switch on

What does it mean on my app when it says switch on while on the move

Resolved! Mobile phone access

I recently purchased a package from EE to have one hours telephone calls from UAE. How do I access this service please Allan Massey. xxxxx xxxxxxx [Mod edit: Please do not post phone numbers on the public board. Thanks!]

Resolved! EU roaming

I’ve paid for EU roaming add on for a month as I thought this would be better for a long weekend away than paying daily rate. Over 48 hours later I still have no connection. I can only use the Wi-Fi that is provided in my accommodation. Very unhappy ...

PREMIUM RATE NUMBERS

So I've just tried ringing a shopping channel and it won't let me, why?

Roaming Not Working Australia

I arrived in Melbourne yesterday and roaming only connects for one minute then disconnects. I have the Roaming Abroad Pass. Can someone please help how to connect to roaming in Australia from UK please.

Resolved! Roam Abroad pass with ee

I live in UK and will holiday in Canada. While in Canada I wish to be able to call the UK for free or cheaply. I went to my local Ee store to buy a Roam Abroad pass but was told that this would only allow me, while I was in Canada, to call interna...

SIM is not working in USA

data, calls and texts are all not working in the USA even though I have paid for roam abroad pass, and I am on a monthly contract. which means I can not call support. I have tried turning it off and on many times. i do not have the little pin on me t...

What is the maximum length of a Roam Abroad Pass? How could I extend it?

Hello! I am using a Roam Abroad Pass while I am travelling through Canada. I have been here for two and a half months. And EE's Roaming Pass has been fantastic. So, now I would to know if there is a restriction on the length of time for a Roam Abroa...

Resolved! Not seeing 5g

I have a 5g plan but don’t have the 5g indication on my iPhone