Mobile Services

Discussion about Mobile services, like roaming, calls, messaging etc

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EE Voicemail: Everything You Need to Know

How to set up your voicemail Voicemail is usually on by default. If it’s off, callers won’t be able to leave a message. Switch on: text VM ON to 150Switch off: text VM OFF to 150 How to check your voicemail Press and hold 1 or dial 222On iPhone: open...

Linzi_H by EE Community Support Team
  • 4532 Views
  • 1 replies
  • 3 Helpful

Resolved! No mobile network.

Hi, I have paid for the roaming abroad pass over a week now. I am in US and I cannot make any calls or receive any messages. It is says that mobile network not available although I am connected to a US network through roaming. Please fix this. I need...

kostas24 by Visitor
  • 465 Views
  • 1 replies
  • 0 Helpful

Hiya ee

How can I make calls from my roaming pack here in usa from my pack I already have on my phone?

JJT01 by Visitor
  • 352 Views
  • 2 replies
  • 0 Helpful

Moving to Ireland

I’m moving to Ireland in February and have been a customer of ee for several years now and was wondering how I go about changing my phone number to an Irish one or would it not matter if i dont?

Re: Please help - Mobile phone showing as sos only

Hi I landed this afternoon in the US, I have the de smart sim plan with the roam abroad pass activated. And I have the same issue, I can’t connect to any network manually or automatically…Please help. I have contacted the live chat but no one is ther...

Sarahx10 by Investigator
  • 601 Views
  • 7 replies
  • 0 Helpful

Enhanced voicemail alert no longer contains link to message

I have noticed over the last few days that the 'enhanced voicemail alert' no longer takes you to the Voicemail that has been left. As an example - the text message recevied today says "Voicemail message recevied 12012 on 6 Dec. Duration 10 second. Cl...

mawallace by Established Contributor
  • 4003 Views
  • 15 replies
  • 1 Helpful

‘No Service’ to make any calls, including to EE for help

I am in SE Asia at the moment and need to call my bank to withdraw money, however it says I have ‘No Service’. I can’t call anyone for help and the EE chat function isn’t operating. I have also been using local SIMs and buying data but they won’t all...

Beth124 by Investigator
  • 644 Views
  • 5 replies
  • 4 Helpful

Roaming

Good morning I paid to have roaming in the Statesim just checking if it’s been activated and will work The last time I flew,it didnt activate until I phoned cheers Stephen 

Sm1ler by Visitor
  • 300 Views
  • 2 replies
  • 0 Helpful

Cannot delete a voicemail

I have received a voicemail from AA and cannot delete it. When I listen to it it gives me options to speak to someone. Usually when you finish listening you get the options of 1, 2 or 3 and usually 3 deletes but it won't accept it and repeats the opt...

Snooze by Investigator
  • 2992 Views
  • 8 replies
  • 1 Helpful

Roaming

I arrived in Spain yesterday, my roaming worked all day, during the night it seems to have switched off and I now can't get anyone connection. I've restarted my phone and checked my account but it all seems to be correct. Any ideas?