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Cannot receive text or calls for PAYPAL 2FA

PickledGherkin
Explorer

‎06-02-2023 12:16 PM

Hi Folks

I have pixel 6 and I do not receive any 2FA texts or calls from Paypal. I receive other messages and have had the phone for a while. 

Mark.

0 Helpful
2 REPLIES 2
Schockwave
EE Community Star
EE Community Star

‎06-02-2023 12:34 PM

Hello @PickledGherkin ,

Welcome to the community,

Could you go into account settings, either via the EE App, or logging in via the website and scroll down to parental controls, you can make changes there.

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.
0 Helpful
PickledGherkin
Explorer
In response to Schockwave

‎06-02-2023 02:41 PM

Nothing there. Checked with 2nd line support and the messages are not being received by the network....apparently.

0 Helpful