No roaming network

[Erika_e]

Hello, I am in Italy since last Wednesday roaming was working until this morning but suddenly all the networks for roaming are unavailable or my phone couldn't connect to them . Already restarted the phone I have add ons for roaming and the service is always active in 3 years I never had problems like this one.

[Marteebe]

At least its not just me then! I was in San Marino earlier and the phones data just stopped around midday. Since I haven't had any data and keep getting 'Not registered on network' messages when trying to make a call. I've got the signal bars but no data. 

I've checked everything, reset etc. and no luck. I've just been told its a service issue. 

[iusss]

it happened to me as well!!

I was going mad to understand what the issue was.

I am a bit worried because I need to leave Italy tomorrow and I can’t use my data..

please can you fix this issue asap??

many thanks 

[CharlotteWe]

I have the exact same problem. Also in Italy and I tried everything. Good to know that its not an issue with my phone.

[Christopher_G]

Morning, everyone.

Could you restart your phones this morning please and let me know if you're able to use your phones again?

Chris

[aj333]

Also in Italy and same problem.

Still an issue this morning.

Sim doesnt allow Network when I manually attempt to select.

A

[CharlotteWe]

Restarted it a few times this morning and still nothing.

[Mesut]

Hi, I've restarted the phone this morning (twice), and the same problem persists.

[Christopher_G]

Do other networks show up when you manually search, @aj333? What error do you get when you try to connect to a different one?

Chris

[aj333]