Mobile Services

Emergency Alert System

The UK Government is introducing Emergency alerts. Emergency Alerts are a public information service that the Government has developed to alert citizens to emergencies, both nationwide and in their local area, that represent a severe threat to life ...

Resolved! Re: Voice Mail

I sent VM ON, but now when I try to ring Voice mail it asks me for a PIN. When I put in the PIN I use to unlock my phone it locked my voicemail after 3 goes. I was never asked for a PIN when I turned VM on. What's going on? ANy idea?

Re: Unlock voicemail

@Leanne_T Have you actually tried this?When you call 150 and try to get through the IVR to get to speak to someone about unlocking voicemail, you will find it impossible. The system has NO OPTION for being put through to a human to do this.Perhaps yo...

Resolved! My i phone doesn’t allow any NHS 0800 numbers to call me.

My iPhone won’t allow on NHS 0800 numbers to be connected to myself, they just ring out in there end.I have checked my blocked number and even unblock all 0800 that I had block (none of where NHS numbers), but still can’t receive any calls...it’s not...

Resolved! Roaming data charges

Hi there!i was wondering if there are any extra charges for using the roaming? thank you in advance!

Roaming

Bought a roaming package in UK before travelling to Australia. Ive arrived and

iPhone

Hello, I bought a phone on contract.Can I use this phone in Asia Tajikistan? Thanks)

Not what I expected.....

Following a "recommendation" from BT at the end of my excellent mobile contract with them I transferred both mobiles to EE.Porting took ages much longer than quoted, signal is poor, website is terrible, still unsure when new payments will commence - ...

Wifi calling not showing

Hi all, i have a galaxy s23+ but its not showing wifi calling, either on my data, my home wifi (BT) or any wifi i get.Thanks all.

Re: Not receiving OTP on EE since porting from O2

Having same problem here, unable to get my OTPs after porting from Three Mobile. Can receive and send texts. What is the issue with OTP and what is the solution? I'm a deaf person so please don't ask me to call 150.