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Discussion about Mobile services, like roaming, calls, messaging etc

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Resolved! Esim no signal

I finally recieved my esim on Tuesday after waiting since end of November last year and the sim worked for 2 days now says no signal and I can't ring or text 150 to get through to ee I did try on another phone but because that was also ee but a diffe...

No Incoming Messages After Porting

Hi,I recently purchased an EE SIM on a monthly contract online. The SIM was delivered on 10-01-2025 and initially activated with a temporary number. Everything worked fine while using the temporary number.On 13-01-2025, my number was successfully por...

Not receiving OTP

Hi all,I have recently switched to EE from another network whilst keeping my number and other details intact. However when trying to login to online banking, my phone is not receiving a one time password. My number works fine for friends and family b...

CraigL3 by • Visitor
  • 568 Views
  • 2 replies
  • 4 Helpful

Resolved! Unacceptable Delay For Lost Claim

I am writing to formally express my frustration and disappointment regarding the handling of my claim for my lost phone. My phone was lost on 30th December, and I contacted your insurance team the very next day, on 31st December, to initiate the clai...

Resolved! How to get a quick call from EE customer support team?

Hi guys, I am with EE good few years. Day before yesterday I updated my phone. I received a new sim and phone. Unfortunately I can’t make any outgoing calls. I am receiving calls. I even can’t call 150. I need to call EE customer service but can’t re...

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