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Discussion about Mobile services, like roaming, calls, messaging etc

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Two factor authentication not being delivered

iPhone 12 mini. EE pay monthly contract 2 factor authentication codes from GoPro account are not being delivered. Any tips? I’ve tried contacting EE, but their new ‘visual contact’ system seems to be just a way of trying to solve your problems by aut...

Spammers Spoofing Numbers - THIS IS NOT A DEAD ISSUE

I am having a reoccurrence of this issue -  I’ve had lots of calls over the past few weeks from various mobile numbers claiming I have miss called them - I know for absolute certain it wasn't me - Its Annoying, Embarrassing and  despite this issue no...

My phone is damaged

my phone was ran over yesterday it’s completely broken and dead, tried to charge it and it burnt my hand cause it got way to hot. No life to the phone and completely broken , can I have a replacement please 

SIM trouble

Recently renewed my phone contract(SIM only), and my phone is now showing “no sim” and I can no longer make calls to contact EE about this issue. I was not told I had to do anything extra to activate my new contract. If anyone could help me that’d be...

Resolved! Roaming in Canada and the US

Hi,I continue to have problems when trying to use EE roaming services in Canada and the US.- I added the roaming add-on before I left- I restarted my phone when I arrived - I switched data roaming on in my device settings - I manually selected Bell a...

MRMCHING by • Visitor
  • 2091 Views
  • 4 replies
  • 2 Helpful

Resolved! Text from My EE re Netbet

I’ve just received a text from My EE re 25 complimentary spins when I join Netbet. There is an opt-out link but this looks like the many fraudulent texts I receive. Anybody else receive the same? I would block the caller but I can’t find a number ass...

MarknJen by • Visitor
  • 307 Views
  • 2 replies
  • 3 Helpful

Impossible to make mobile calls or use 150 to contact EE

Hi.I have two phones on my account, one is used by my daughter in LE67.  I am in RG30.  We cannot consistently make calls between us.  Continual call drops and call failed messages.  This started earlier this year and has got progressively worse.  We...

AWEE2 by • Investigator
  • 673 Views
  • 4 replies
  • 3 Helpful

Resolved! I can ot use my phone

I paid £25 to use my phones plan in usa 30 gb plus unlimited text and calls. Said after 3 days I had nothing left and asked for more money. I payed more  ot even 4 hours later it was gone again. I can't contact EE as no calls can go through even tho ...

Jillian4 by • Visitor
  • 380 Views
  • 1 replies
  • 2 Helpful

International WhatsApp call

Hi there  i make Whatsapp calls everyday back and forth to South Africa however I received a bill for £90 for an apparent international call? I was told that WhatsApp will convert the call automatically to a normal call if the signal drops and on thi...

Kyle2020 by • Visitor
  • 10182 Views
  • 16 replies
  • 2 Helpful
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