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Need Help Recovering an Old WhatsApp Number

Reece19942
Visitor

‎17-09-2025 04:52 PM - last edited on ‎17-09-2025 06:29 PM by EE Community Moderator

Hi I need to recover an old number that I used for WhatsApp to go through some messages I need for going to court with a building company how would I recover it as its a few years ago now 

 

 

[Mod edit: title added.]

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2 REPLIES 2
bristolian
EE Community Star
EE Community Star

‎17-09-2025 06:10 PM

Post moved to a new thread.

If a line was disconnected "a few years ago", then it will long since have been quarantined and potentially even be back in the pool for re-issue. It's no longer "yours" in the way that you are probably hoping.

Do you have an offline backup of the messages you're seeking to retrieve? That would be a good way to access old content.

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Katie_B
EE Community Support Team

‎17-09-2025 06:12 PM

Hello @Reece19942. 

Thanks for coming here. 

It's not possible to allocate a number that has not been in use for a great period of time. 

Should you need to request call logs I would recommend giving us a call and our customer care team will be more than happy to look into this for you. 

Katie

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