Can’t make international calls

Fnur
Explorer

Hi I’m trying to make a call from the uk to Lithuania. However it keeps saying calls to this number are barred from my phone. I have increased me spend cap to £30.

how do I make the call I’m willing to pay the charges ? 

1 SOLUTION

Accepted Solutions
Katie_B
EE Community Support Team

Hi @Fnur

I would recommend getting in touch to ensure there is no premium rate/international call barring on your account. 

Katie

View solution in original post

3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

@Fnur : You are not roaming when making an International Call from the UK. Can you make ordinary local calls within the UK?

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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Hi yes I can make local calls. But for some reason can’t make international calls ? Do you know why this can be? 

Katie_B
EE Community Support Team

Hi @Fnur

I would recommend getting in touch to ensure there is no premium rate/international call barring on your account. 

Katie

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